Commitment Required A minimum commitment of four Museum Experience (ME) tours a month between September 1-May 31. Flexible scheduling. ME Tour Guides are needed for weekday field trip tours.
Basic Job Function To provide a welcome, hospitable environment and rewarding learning experience to school groups through self-guide and guided tours.
Supervisors Mandy Plybon, Director of External Affairs & Chief Educator
Conduct Museum Experience tours approximately 1 ½ - 2 hours in length.
Be comfortable speaking to small and large groups of school-aged children.
Provide your desired work schedule and logged volunteer hours to Museum Education Volunteer Chair on a monthly basis.
Deal skillfully with a diversity of visitors under a variety of circumstances
Continually be aware and keep informed about changes in the ME program by attending training workshops.
Be responsible to find a replacement ME Tour Guide volunteer if you cannot give a tour that has been assigned to you.
A list of current ME Tour Guide volunteers and phone numbers is given to all Museum Education volunteers. The Museum Education Volunteer Chair schedules ME programs and assigns tour guides approximately four weeks in advance. Schedules are then mailed or emailed to volunteers. Volunteers are required to confirm that they can give the program they have been assigned.
May be called upon to conduct occasional tours of museum and facilities (behind the scenes) for VIP's, special visiting groups, etc.
Greet and welcome tour groups upon their arrival at the Library.
Assist staff at the front desk by providing information to museum visitors and answering their questions about the Museum, particularly if your tour is late arriving.
Occasionally, tours fail to show and when that happens, ME Tour Guides might wander through the exhibition galleries to engage individual visitors and families in impromptu tours or conversations.
Must present a professional appearance and a friendly manner
Must be courteous and personable when dealing with the public
Must have ability to work independently, willing to take initiative, and detail-oriented
Must be dependable and punctual
Ability to communicate effectively both orally and in writing
Possess ability to motivate others, strong interpersonal skills, and an outgoing personality
Must be age 21 or older
Minimum High School degree
Enjoy interacting with people of all ages, specifically children
Extensive prior knowledge of the National Churchill Museum is not required but should have a working knowledge of Winston Churchill and a desire to learn.
Attend general museum training and museum education training workshops
Able to accept supervision
Physically able to climb stairs and lead tours through the museum
Enthusiastic and flexible
General museum training provided by the Assistant Director
For basic museum knowledge
Learn about day-to-day questions that visitors ask
Specific job training provided by the Education & Public Programs Coordinator
Follow at least three field trip tours
Read text and view videos throughout the Museum
4-5 2-hour sessions concerning each Museum Experience program (total time: 8-10 hours)
Give a sample ME tour to small test group accompanied by staff
Job Location National Churchill Museum, Fulton, MO
Knowledge about National Churchill Museum and the educational aspects offered to visitors through a variety of programs/exhibits
10% discount in the Museum Store
Invitations to special exhibits and events
Free family membership after 100 hours of service in one year
Annual volunteer appreciation dinner and other volunteer events